Technical
At Continental, we believe in developing our partners for the mutual growth. All our trainings are carefully created to focus on four training pillars: Business, Product, Technical and Retail Operation. We believe through continuous learning that our business partners will grow stronger together and deliver exceptional services to our loyal consumers.
Continental Learning Portal will provide you information about training courses to help grow and expand your businesses.
Technical Pillar
One of the key reasons to retain consumer loyalty at dealers is the quality service provided. Continental Malaysia provides professional technical trainings that cover maintenance know-how procedures, best practices, and troubleshooting knowledge to all our dealers.
Benefits
Equipping your team with excellent product knowledge will help your company :
- Customise product offerings according to consumer requirement to maximise satisfaction and upsells
- Accurately assist the customers on their needs
- Improve customer experience
Tyre Basics
This course covers various components in a tyre and their functions, detailed explanation of tyre side (tyre marking) and all the topics mentioned here in the curriculum.
Benefits
By the end of this course, you should understand :
- Continental history and extended tyre technology
- Explanation of tyre side details
- Best practices to extend tyre lifespan
Who should attend
Suitable for beginners to the industry
Key Contents
- Module 1 : History
- Module 2 : Construction
- Module 3 : How to read a tyre
- Module 4 : Factors affecting tyre life
- Module 5 : Technology
Webinar EP 4
Partnering For Growth with Castrol
Are you interested in diversifying product and service offerings in your workshop? Want to know how Castrol can help you reach younger consumers through a digital approach? We are proud to introduce our newest partner, Castrol.
Meet them at the introductory session “Partnering for Growth – with Castrol” on April 20, 2022, at 6 p.m.
Remember to login into your account before you access the replay.
Benefits
By the end of this course, you should understand :
- To learn what is the mission and direction of Castrol in Malaysia
- Understand what products are available in the market and how Castrol pioneers technology leadership
- To understand the concept of Castrol Auto Service network, what programs are available to reach more users, and how Castrol can help you upgrade your business
Who Should Attend
Suitable for entrepreneurs, business owners, managers, supervisors.
Key Contents
- Our Story and Brand Heritage
- Our Product Range Offer and Technology Leadership
- Our Castrol Auto Service Network & Offers to Workshop
