Upcoming Webinars

Episode 1: Getting Visits from the Younger Generation to Your Shop

Date: Oct 20, 2021 @ 7:00 pm

Millennials are the next generations stepping into the working life, hence the growing power of spending. Learn how to connect to them, understand their buying behaviour and entice them to your shop. 

Business professionals at work

Episode 2: Improve Profit Through Shop Productivity and Efficiency

Date: Nov 22, 2021 @ 7:00 pm.

“Keep the wrenches turning”, that’s the goal of every tyre shop. How can retails maximise their productivity? Find out how you can improve your profits by ramping up your shop’s productivity and efficiency. 

cropped shot of businessman showing digital tablet with facebook website to colleagues at workplace

Episode 3: Facebook Sales Lead Series (Part 1 of 4)

Date: April 13, 2022 @ 6:00 p.m.

Learn the ins and outs of Facebook Marketing over 4 episodes this year! Starting with Episode 3, this guide will help get you up and running with Facebook setup till optimization to increase awareness of who you are and what you do.

Continental Tyres PJ Malaysia Castrol Cover

Episode 4: Partnering for Growth with Castrol

Date : April 20, 2022 @ 6:00 p.m.

Are you interested in diversifying product and service offerings in your workshop? Want to know how Castrol can help you reach younger consumers through a digital approach? We are proud to introduce our newest partner, Castrol.

Episode 5: Facebook Sales Lead (Part 2 of 4) – Copywriting

Date : July 19, 2022 @ 8:00 p.m.

Have you ever gone to write a Facebook post only to have your mind go blank? We will share our guide to copywriting for Facebook posts that will ultimately help you to write copy that speaks to your customers, in a voice and tone that resonates and draws them in.

Episode 6: Facebook Sales Lead (Part 3 of 4) – Reply SOP

Date : August 24, 2022 @ 8:00 p.m.

Responding to customer messages as soonest possible is a must in today’s people expectation, but to master messaging to a business with customer being felt more confident in the brand needs a comprehensive step-by-step strategy to build relationships and drive results.

Ep 7: Vehicle Safety Inspections Create Business Opportunities

Date: September 21, 2022 @ 8:00 p.m.

Every walk-in customer is a sales opportunity for any shop owner. In order to better satisfy your customers’ needs, you’ll need to ensure that their vehicle is in a safe driving condition before they leave the shop. This webinar will share the benefits of creating an effective vehicle inspection program, with real case studies from our Continental China trainer, Bruce Zhou.

Episode 8: FB Sales Lead Series (Part 4/4) - Ads Settings

Date : October 25, 2022 @ 8:00 p.m.

Facebook has about 21.70mil users in Malaysia and its ad reach was equivalent to 65.8% of Malaysia population at the start of 2022. That’s a lot of attention! To reach to them through Facebook Ads, you need to know how to create, manage and analyze to reach your ads and engage with your target audience and deliver successful campaigns.

Episode 9: Six Ways of Selling UltraContact UC7

Date : November 22, 2022 @ 8:00 p.m.

People don’t just buy a product for the sake of it–they buy a solution that will bring the results they want. That’s why value-based selling (also known as value-added selling) is always effective. For our episode 9 webinar, we’ll take a closer look at value-based selling, explore UC7 technical features, learn more about UC7’s benefits and results, and go over some technical facts to support your approach.

Ep 10: How to Generate Consistent Revenue for Your Workshop

Date: December 14, 2022 @ 8:00 p.m.

In business, we all need a standardized operating system. When faced with an issue in our business, we ought to know precisely where to examine the problem and resolve it. In this episode, our special guest, Leik Hong (entrepreneur & business coach) will share insights about generating consistent revenue through marketing leads, sales conversion and create recurring business for long term.

Episode 11: How to Sell ComfortContact CC7

Date : August 9, 2023 (Wed), 8:00 p.m.

Many prospects are constantly misguided by social media opinions these days. Stand out from the competition and create long term happy customers by providing the right products according to their needs, indirectly creating value than anyone else. Here, we’ll take a closer look at value-based selling, explore its features, check-out the value selling benefits, and taking a consultative approach to provide value to the customer, so the sales decision is made based on the potential value the product can provide.

Episode 12: Are You Ready for EV Services?

Date : September 27, 2023 @ 8:00 p.m.

As EV vehicle repair is expected to increase in the coming years as those vehicles reach the end of their warranty, the current state of the electric vehicle (EV) transition can cause shop owners to question whether they should invest in specific equipment and training.

Balancing these conditions and understanding where the need for service is located is important for shop owners and technicians to understand how to prepare their shops for the EV transition. Not every shop or market is the same, and understanding the competitive landscape is a critical factor in deciding how to invest your resources.

Ep 13: Google My Business

Date: November 6, 2023 @ 8:00 p.m.

Learn the tricks and techniques to get more clients and sales using Google My Business (Google Business Profile)

By the end of this webinar, we will of covered ways to optimize your GMB for better rankings in the local search results, strategies to maximize the visibility of your listing and perform your GMB analysis.

On top of that, how to make your listing stand so potential customers choose you over competitors.

You would have learnt all the skills you need to fully optimize your GMB and you will fully understand how to keep your business growing for more customers, more business and bring in the money.

Ep 14 : Do EVs require special tyres?

Date : December 4, 2023 (Wed), 8:00 p.m.

There will be EV owners wo prefer tyres that were specifically designed for their vehicle if their driving habits align with those tyres’ main performance attributes.

Do electric vehicles (EVs) require tyres that are specifically designed and built for EV applications or can already-existing tyres with the correct attributes perform just as well on EVs?

It’s a question that’s on the minds of many tire dealers and consumers.

In this episode, you will understand better in terms of performance conflict between the two types of tyres, and convince your customer to buy according to their needs.

Episode 12: Are You Ready for EV Services?

Date : September 27, 2023 @ 8:00 p.m.

As EV vehicle repair is expected to increase in the coming years as those vehicles reach the end of their warranty, the current state of the electric vehicle (EV) transition can cause shop owners to question whether they should invest in specific equipment and training.

Balancing these conditions and understanding where the need for service is located is important for shop owners and technicians to understand how to prepare their shops for the EV transition. Not every shop or market is the same, and understanding the competitive landscape is a critical factor in deciding how to invest your resources.